Staff was VERY pleasant and friendly. Accommodated our request for rooms close together. Location and parking was great. Food at dinner was great! So nice to have good shower products in large sizes to minimize waste. Loved the extra blanket pillow in the room so I didn’t have to call housekeeping. Air conditioning worked great.
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Sherry
settembre 2023
As always the Hilton chain was on point! The check-in was seemless and helpful. The staff was efficient. The housekeeping staff made sure that I had enough towels for the room and I was set for the weekend. The only downfall was the elevator situation, but even technical difficulties can't be avoided.
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Morenike
ottobre 2022
The breakfast is outstanding: hot eggs, crispy bacon, potatoes, fruit, delicious waffles, yogurt, juice, bagels, pastries. I keep coming back to this place just for the breakfast!
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Anthony
maggio 2023
it was do clean!! the staff was so kind.& if we asked them for anything they took care of it,so fast,we couldn't even get to the door. I work in the hotel business.& it felt how we treat our guests.
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Yvette
febbraio 2022
the location on the main road in Central Palo Alto, with easily available underground parking and a very nice breakfast.
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Tilak
marzo 2023
Front desk staffer was helful and friendly. He got the visit off to a good start. I asked for and got a nice, quiet room. I also liked that the peep hole in the door has a little cover so the light from the hall doesn't shine in at night. I like a DARK room, and that little light really does matter.
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Martha
luglio 2022
When we arrived, all 6 of us chattering away, your reception staff was so gracious and embracing! The gentleman who had graduated In hotel management could TEACH social skills and how to positively represent your company! The young lady with him was so focused on getting everything we 6 old ladies wanted, we were confident all was good!
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Eileen
gennaio 2022
Breakfast was good. Had the choice of buffet vs single items of the buffet. Not a big breakfast person so do not need to pay 34 dollars for toast and yogurt.
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Marielouise
gennaio 2023
Clean with nice large room we’ll maintained Located in quite area
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Nader
luglio 2023
The Staff was fantastic! From the first person we checked in with to the last person we checked out with - kind, efficient, and dedicated to the customer.
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Tracey
giugno 2022